21+ | Safe and Responsible

tbji's Commitment to Responsible Gaming

tbji believes entertainment should always be safe. Use our responsible gaming tools and guidelines to keep your experience protected.

Why We Care About Responsible Gaming

tbji is a trusted online betting and casino platform in Bangladesh. We believe that gambling or betting is a form of entertainment — it should never be a primary source of income or a solution to financial problems. Responsible gaming means knowing your limits, sticking to a set budget, and playing for fun — not in hopes of recovering money you have lost.

Our platform offers a range of responsible gaming tools and features that help users monitor their gaming habits and take control when needed. We are always committed to protecting our users.

Core Principles of Responsible Gaming

Set a clear budget and stick to it
Do not place more bets trying to recover money you have lost
Play for entertainment, not for income
Take regular breaks and check in with yourself
Do not play when you are angry or under stress
Do not hesitate to seek help when you need it

Our Protective Tools

For responsible gaming at tbji, we offer several effective tools that keep your gaming experience safe and in control.

Deposit Limit

Set a limit on how much you deposit per day, week, or month. Once this limit is set, you will not be able to deposit beyond it. You can lower the limit at any time through support, but raising it will require a waiting period.

Budget Protection

Time-Out Feature

If you feel you need a short break, take a time-out for anywhere between 24 hours and 30 days. During this period, login and all betting activity on your account will be completely suspended. Once the time-out period ends, your account is automatically reactivated.

Temporary Break

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can opt for self-exclusion for 6 months or permanently. During this time your account will be completely inactive and no promotional emails will be sent. Contact support to proceed.

Long-Term Protection

Bet Limit Setting

Decide in advance the maximum amount you will wager in each betting session. Setting this limit helps you play within a fixed budget while still having fun, and prevents uncontrolled spending.

Controlled Betting

Session Time Limit

Set a limit on how long you play in one sitting. When your session time is up, you will receive a notification and, if needed, the session will end automatically. Long sessions often lead to poor judgment, which is why this tool matters.

Time Management

24/7 Support

Our live chat support in Bangla is always ready for any concern or issue you may have. If you feel that gaming is getting out of your control, contact us right away — we will help guide you in the right direction.

Always Here for You

Warning Signs of Problematic Gambling

Be alert if you notice the signs below. They indicate that gaming is causing problems in your daily life. The first step toward responsible gaming is an honest self-assessment.

Feeling a repeated urge to bet more in order to recover money you have lost
Hiding your gambling activity from family or friends
Neglecting work, studies, or family responsibilities because of betting
Taking out loans or borrowing money from others to fund your gambling
Feeling restless or irritable when you are unable to play
Gradually increasing the amount you wager over time
Turning to betting as a way to relieve stress or anxiety

Check Yourself

Ask yourself the questions below. If more than one answer is yes, please speak with our support team.

Have you spent more than your set budget?

Is your family concerned about how much you are playing?

Have you tried to stop playing but were unable to?

Is gaming affecting your sleep, eating, or daily routine?

How to Set Your Limits

Follow a few simple steps to stay safe at tbji. These steps will help you start your responsible gaming journey.

Log In to Your Account

Set a Deposit Limit

Set a realistic deposit limit that aligns with your weekly or monthly income. Keep in mind that the minimum deposit is ৳500.

Set a Session Time

Decide how long you will play in one sitting. Experts recommend playing no more than 2 hours at a stretch and taking regular short breaks.

Review Your Transactions Regularly

Check your account transaction history on a regular basis. Make sure the amount you are spending each month stays within your budget.

Take a Time-Out When Needed

If you feel you need a break, let the support team know and activate a time-out. You can choose any duration between 24 hours and 30 days.

Self-Exclusion for Long-Term Issues

If you feel that betting is having a serious negative impact on your life, contact support to activate self-exclusion. This is the most effective protective measure available.

Payment and Withdrawal Information

Item	Amount	Method
Minimum Deposit	৳500	bKash, Nagad, Rocket, Upay, Bank Transfer
Minimum Withdrawal	৳1,000	bKash, Nagad, Rocket, Upay, Bank Transfer
Withdrawal Time	30 minutes – 3 hours	Under normal processing
Deposit Limit Setting	As per your preference	Through support

21+ Age Verification

tbji provides services to individuals aged 21 and above only. You will need to confirm your age at registration, and you may be asked to verify your national ID card or passport at any time.

Protecting minors from online gaming is our highest priority. If you suspect that an underage person is using this platform, please notify us immediately.

Identity Verification

NID or passport required

Minors Prohibited

Must be 21 or older

Advice for Parents

Follow the steps below to keep minors in your household protected from platforms of this kind:

Use a PIN or password lock on your device
Keep adult content filters enabled on your browser
Do not share your login credentials with anyone
Talk to your children about responsible money management
Report any suspicious activity to support immediately

Need Help? We Are Here for You

For any question or concern about responsible gaming, our support team is available in Bangla 24 hours a day, 7 days a week.

Live Chat Support

24/7 live chat support is available in Bangla. For immediate assistance with any issue, live chat is the fastest option.

Email Support

For detailed issues or self-exclusion requests, contact us by email: [email protected]

Responsible Gaming Commitment

tbji is always committed to protecting its users. Our SSL encryption, fair play policy, and secure payment system keep your experience safe.

Responsible Gaming FAQ

Common questions about responsible gaming are answered below.

After logging in to your account, go to Account Settings and select the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. You can also have a limit set directly through our 24/7 live chat support.

Self-exclusion can be set for various durations — 6 months, 1 year, or permanently. For a fixed-term self-exclusion, it is possible to reactivate your account once the period ends, though this follows a specific process. For permanent self-exclusion, the account cannot be reactivated.

Yes, you can still withdraw your existing balance while self-exclusion is active. Please contact our support team directly regarding this — they will walk you through the process in detail.

Requests to lower a deposit limit take effect immediately. However, requests to raise a limit have a waiting period, which gives you time to reconsider your decision. This is done for your protection.

tbji is for individuals aged 21 and above only. Age is verified at registration, and you may be asked to confirm your identity at any time via your national ID card or passport.

First, reach out through our 24/7 live chat support or by email at [email protected]. Our support team will assist you with self-exclusion, time-out, or account closure. You should also seek support from family and trusted people close to you.

Enjoy Our Games Safely

Play responsibly and enjoy the diverse gaming world at tbji. Your safety is our priority.

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For ages 21+ only • Play responsibly