tbji Privacy Policy

When you create an account on tbji or use our services, we may collect the following types of information:

1.1 Identity Information

• Your full name and date of birth
• National ID (NID) or passport number (for age verification)
• Email address and contact information
• Residential address and country

1.2 Financial Information

• Information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Transaction history — records of deposits and withdrawals
• Payment method verification data

1.3 Technical Information

• IP address and device identity
• Browser type, operating system, and device model
• Platform usage logs and session data
• Data collected through cookies and similar tracking technologies

1.4 Gaming Activity Information

• Betting history and game logs
• Bonus usage and participation in promotional activities
• VIP program tier and rewards history

tbji uses the information collected for the following lawful purposes:

• Account management: Creating, verifying, and maintaining your account.
• Service delivery: Operating gaming, betting, and payment services without interruption.
• Identity verification: Completing the KYC (Know Your Customer) process and confirming age.
• Fraud prevention: Preventing unauthorized activity, fraud, and money laundering.
• Customer support: Resolving your issues and providing 24/7 live chat support.
• Communication: Sending important notifications, promotions, and security alerts.
• Responsible gaming: Identifying risks of excessive gambling and providing assistance.
• Legal obligations: Complying with applicable laws and regulations.

tbji uses the highest industry-standard technologies to protect your information. Our security measures include:

• SSL Encryption: All data transmitted between you and our servers is secured through SSL/TLS encryption.
• Two-Factor Authentication (2FA): An optional two-step verification system to protect your account.
• Data Center Security: Your information is stored on secure, protected servers.
• Regular Security Audits: Regular system reviews to identify potential vulnerabilities.
• Access Controls: Only authorized personnel have access to your information.

While we are committed to ensuring the highest level of security, it is not possible to make data transmission over the internet completely risk-free. We therefore advise you to keep your password confidential and to contact us immediately if you notice any suspicious activity.

tbji does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Service Providers

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, or banks to process deposits and withdrawals. These third-party organizations operate under their own privacy policies.

4.2 Legal Obligations

We may be required to disclose your information pursuant to a court order, a request from a government authority, or applicable law.

4.3 Fraud Prevention Agencies

Necessary information may be shared with recognized agencies for anti-money laundering (AML) activities and fraud prevention.

4.4 Technology Service Partners

Game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming) may have access to limited technical information for platform operation, but they do not receive your identity-related information.

tbji uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser or on your device.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining your login session and ensuring security. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language selection and display preferences.

5.3 Analytics Cookies

These cookies help analyze platform usage patterns to improve the quality of service. The data collected is generally anonymous.

You can accept or reject cookies by changing your browser settings, however disabling certain cookies may limit some features of the platform.

As a registered user of tbji, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
• Rectification: The right to request correction if any of your information is inaccurate or incomplete.
• Erasure: The right to request deletion of your information in certain circumstances, subject to legal obligations.
• Restriction: The right to request that processing of your information be restricted in certain circumstances.
• Portability: The right to receive your information in a structured format where applicable.
• Objection: The right to object to direct marketing communications.

To exercise these rights, email [email protected]. We will respond to your request within 30 business days.

The tbji platform is strictly for persons aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.

If you become aware that a minor is using our platform, please notify us at [email protected].

tbji retains your personal information only for as long as necessary. The data retention periods are as follows:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
• Financial transaction records: Retained in accordance with anti-money laundering regulations and financial control laws.
• Dispute information: Relevant information is retained until any dispute or legal claim is resolved.

tbji reserves the right to modify this privacy policy at any time. When significant changes are made to the policy, we will:

• Update the "Last Updated" date on this page.
• Send a notification to your registered email address.
• Display a prominent notice on the platform.

Continued use of the platform after any changes will be considered your acceptance of the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

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